Step by Step Guide to Fix Printer Offline Issues

Printer Offline

Issue:

Your computer shows the printer as offline, even though the device is powered on.

Problem Cause:

This problem is commonly caused by:

• “Use Printer Offline” mode being enabled
• Wi-Fi disconnection or changes in the network (for wireless printers)
• Print Spooler glitches or outdated printer drivers

Solutions:

• Open Control Panel > Devices and Printers, then right-click your printer:
  • Select “Set as default printer”
  • Ensure “Use Printer Offline” is unchecked
• Restart both your computer and the printer.
• For Wi-Fi printers: reconnect to the correct wireless network.
• Clear the print queue and restart the Print Spooler service:
  • Type services.msc in the Windows search bar
  • Find “Print Spooler,” right-click, and select “Restart”
• Download and install the latest drivers from the printer manufacturer’s website.